Privacy Policy | Automotive Digital Services

Automotive Digital Services (“Automotive Digital Services,” “ADS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit automotivedigitalservices.com and any webpages that link to this Privacy Policy (collectively, the “Website”), contact us, request information about our services, or subscribe to our communications.

This Privacy Policy applies primarily to information collected through our Website. It does not necessarily govern information that we process on behalf of automotive dealerships in connection with client marketing campaigns. When we process information on behalf of a dealership client, the dealership’s privacy policy and our agreement with that dealership may govern the processing of that information.

1. Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

Your name;
Business or dealership name;
Job title or professional role;
Email address;
Telephone number;
Mailing address, when provided;
Information submitted through contact, consultation, market-analysis, or other lead-generation forms;
Communication preferences;
Information you provide when subscribing to our mailing list; and
Any other information included in messages or communications you send to us.

Please do not submit sensitive personal information through the Website unless we specifically request it.

Information Collected Automatically

When you visit the Website, we and our service providers may automatically collect information about your device and use of the Website, including:

Internet Protocol address;
Browser type and version;
Device type and operating system;
Referring and exit pages;
Pages viewed and links selected;
Dates, times, and duration of visits;
General geographic location derived from an IP address;
Cookie identifiers and similar online identifiers; and
Information about how you interact with the Website.

We may collect this information through cookies, pixels, tags, scripts, web beacons, analytics tools, server logs, and similar technologies.

2. How We Use Personal Information

We may use personal information to:

Respond to inquiries and requests;
Provide information about our marketing, customer-retention, creative, analytics, and related services;
Schedule consultations or conduct requested market analyses;
Develop and manage prospective and existing client relationships;
Send newsletters, service information, and marketing communications;
Operate, maintain, troubleshoot, and improve the Website;
Understand how visitors use the Website;
Measure the effectiveness of our content and marketing activities;
Personalize Website content and communications;
Protect the Website, our systems, and our business against fraud, misuse, security threats, or unlawful activity;
Maintain business and compliance records;
Enforce our agreements and policies;
Comply with applicable laws, regulations, subpoenas, court orders, or other legal obligations; and
Carry out other purposes disclosed when information is collected or with your consent.

3. Cookies and Similar Technologies

We may use the following categories of cookies and similar technologies:

Essential technologies. These technologies support core Website functions, security, network management, and form operation.

Analytics technologies. These technologies help us understand Website traffic and usage, such as which pages visitors view, how long they remain on the Website, and how they arrived at the Website.

Functionality technologies. These technologies may remember selections or preferences and improve the Website experience.

We do not use advertising or remarketing technologies on the Website.

Your browser may allow you to block or delete cookies. Blocking certain cookies may affect Website functionality. Where required by applicable law, we will request consent before placing nonessential cookies or provide a mechanism through which you can manage cookie preferences.

Some browsers and extensions transmit privacy preference signals, such as Global Privacy Control. Where legally required and technically supported, we will process recognized opt-out preference signals in accordance with applicable law.

4. Analytics Providers

We use Google Analytics to help evaluate Website usage and performance.

Google Analytics may use cookies or similar technologies to collect information about your interaction with the Website. Google’s handling of information is governed by its own privacy notice and our contractual obligations with Google. You can learn more about how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites, and you may opt out of Google Analytics using the browser add-on available at tools.google.com/dlpage/gaoptout.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

Service Providers

We may provide information to vendors that perform services for us, such as:

Website hosting and maintenance;
Form processing;
Customer relationship management;
Email delivery and newsletter management;
Website analytics;
Cybersecurity;
Data storage;
Information technology support; and
Professional consulting services.

These providers are authorized to process information for purposes related to the services they provide to us, subject to applicable contractual or legal restrictions.

Professional Advisers

We may disclose information to attorneys, accountants, auditors, insurers, consultants, and other professional advisers when reasonably necessary.

Legal and Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law or legal process;
Respond to lawful government requests;
Investigate fraud, security incidents, or unlawful activity;
Protect the rights, property, or safety of Automotive Digital Services, our clients, Website visitors, or others; or
Establish, exercise, or defend legal claims.

Business Transactions

Information may be disclosed or transferred as part of an actual or proposed merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or other business transaction. Any recipient will be subject to applicable legal restrictions regarding the information.

With Your Direction or Consent

We may disclose information to another person or organization when you direct us to do so or provide consent.

6. Sale and Sharing of Personal Information

We do not sell personal information in exchange for money.

We do not sell or share personal information, as those terms are defined under applicable state privacy laws, and we do not process personal information for targeted advertising.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

7. Email Communications

You may unsubscribe from marketing emails by selecting the unsubscribe link included in an email or by contacting us.

Even after you unsubscribe from marketing communications, we may continue to send nonmarketing communications relating to an existing business relationship, requested services, security matters, or legal notices.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including maintaining prospective or active business relationships, satisfying legal and accounting requirements, resolving disputes, enforcing agreements, preventing fraud, and protecting our systems.

Retention periods may vary depending on:

The nature and sensitivity of the information;
The purposes for which it was collected;
Whether we have an ongoing business relationship;
Applicable legal or contractual obligations; and
The risks associated with retaining or deleting the information.

When information is no longer reasonably necessary, we may delete, anonymize, or aggregate it, subject to applicable law and technical limitations.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, loss, or disclosure.

No website, transmission method, storage system, or security measure is completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.

10. Your Privacy Rights

Depending on where you reside and subject to applicable exceptions, you may have the right to:

Confirm whether we process your personal information;
Request access to personal information we maintain about you;
Request correction of inaccurate personal information;
Request deletion of personal information;
Obtain a portable copy of certain personal information;
Opt out of the sale or sharing of personal information;
Opt out of targeted advertising;
Limit certain uses or disclosures of sensitive personal information;
Withdraw consent where processing is based on consent; and
Appeal a decision regarding a privacy request.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

To submit a request, contact us using the information in the “Contact Us” section below. Please describe your request and provide enough information for us to identify the information at issue.

We may take reasonable steps to verify your identity before processing a request. Verification may depend on the nature of the request and the sensitivity of the information involved. You may also use an authorized agent to submit a request where permitted by law. We may require evidence of the agent’s authority and may ask you to verify your identity directly.

We will respond within the period required by applicable law. If we deny a request in whole or in part, we will provide an explanation and information about any available appeal process when legally required.

11. Additional Notice for California Residents

This section applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to Automotive Digital Services.

During the preceding 12 months, we may have collected the following categories of personal information:

Identifiers, such as names, email addresses, telephone numbers, IP addresses, and online identifiers;
Customer-record information, such as contact or business information submitted through a form;
Commercial information, such as information concerning interest in our services;
Internet or electronic network activity, such as browsing activity and interaction with the Website;
Geolocation information, limited to approximate location derived from an IP address;
Professional or employment-related information, such as dealership, company, role, or job title; and
Inferences, such as inferred interest in particular services based on Website activity or communications.

We collect these categories from:

You directly;
Your browser or device;
Cookies and similar technologies;
Analytics and technology providers;
Referral sources; and
Publicly available business or professional sources, where applicable.

We use and disclose these categories for the business and commercial purposes described in this Privacy Policy.

We may disclose these categories to service providers, analytics providers, professional advisers, government authorities, transaction participants, and other recipients described in this Privacy Policy.

We do not use or disclose sensitive personal information for purposes that require a right to limit under California law.

California residents may have rights to know, access, correct, delete, and obtain information about the sale, sharing, or disclosure of personal information. California residents may also have the right to opt out of sale or sharing and to receive equal service and pricing after exercising their rights, subject to applicable law.

To exercise an applicable California privacy right, contact us using the information below.

12. Dealership Client Data

We do not currently receive customer lists or customer records from our dealership clients.

If a dealership client provides us with information relating to their customers or prospective customers so that we can perform marketing, engagement, retention, analytics, or related services, the following applies:

The dealership generally determines why and how the information is used;
We process the information according to the dealership’s instructions and our agreement with the dealership;
Requests concerning that information may need to be submitted directly to the dealership; and
The dealership’s privacy notice may provide additional information about the processing.

If you contact us concerning information maintained on behalf of a dealership, we may refer your request to the applicable dealership.

13. Third-Party Websites and Services

The Website may contain links to websites, platforms, or services operated by third parties. We do not control and are not responsible for the privacy, security, content, or practices of those third parties.

We encourage you to review the privacy notice of any third-party service before providing it with personal information.

14. Children’s Privacy

The Website and our services are intended for businesses and automotive industry professionals. They are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13 through the Website.

If you believe a child has submitted personal information to us, please contact us so that we can take appropriate action.

15. International Visitors

Automotive Digital Services is based in the United States. If you access the Website from another country, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

Those jurisdictions may have privacy laws that differ from the laws in your country.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our information practices, services, technologies, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. If required by law, we will provide additional notice or obtain consent.

17. Contact Us

Questions, concerns, and privacy requests may be submitted to:

Automotive Digital Services, LLC Mailing address: 1278 N Pine St, Gilbert, AZ 85233 Email: info@automotivedigitalservices.com Website: automotivedigitalservices.com